Chancellor Jeremy Hunt has voiced strong criticism against Thames Water, calling on the water company to address the compensation problems faced by residents in Surrey.
The MP for South West Surrey highlighted that hundreds of constituents had expressed dissatisfaction with the claims system, indicating a pressing need for improvement.
Additionally, Hunt expressed ongoing concerns about unresolved issues with Thames Water’s infrastructure following the water loss incident in November.
On BBC Radio Surrey, Mr Hunt said: “People are finding they’re not getting awarded the compensation that they should be getting.”
The Chancellor added: “I’ve had hundreds of messages, and some of these people have been given peanuts for not having had water for a week, or even told that they did have their water when they didn’t.”