Ofgem has released data showing energy suppliers held billions in customer credit balances in 2023.
Households paying via fixed direct debit had an average credit balance of £3.7 billion, peaking at £5 billion in the third quarter.
Previously, Ofgem had cited a figure of £8.1 billion for Gross Customer Credit Balances, which included various balances and policy measures.
According to Ofgem’s report, the average household credit balance for the year was £252, with winter 2023 ending at £178.
The energy regulator stressed that these figures represent households in credit, updated quarterly.
