Beginning this month, Tigo announced that new TS4 Flex MLPE product shipments will replace printed installation manuals with digital documentation accessible via QR codes prominently displayed directly on each product box.
Tigo says digital documentation not only helps eliminate the risk of installers using outdated paper instructions but also reduces the environmental impact. Each on-box QR code links to a current set of digital manuals, visual guides and short video clips that walk through setup and wiring, simplifying access to support materials on the job site.
“I know that not everyone is a huge fan of reading manuals or instructions, but this QR code method makes it quick and easy to get exactly the right information, right when you need it,” said Nathan Mann, owner at Mann Solar. “Beyond now being able to access specific device information, we now don’t have to worry about paper getting lost, destroyed or blown away by the wind, none of which are uncommon on a solar job site. I assume the digital documentation will also be a boon for installers who are only starting to work with Tigo products but have yet to go through the Green Glove program.”
The localized, multilingual format helps remove language barriers across the more than 127 countries Tigo serves, and ensures installers consistently access the most up-to-date content. The new system links directly to Tigo Academy, providing additional training modules and certification courses for installers who want to deepen their technical knowledge. The transition to digital also streamlines the company’s global operations by eliminating complex multi-language inserts and printed materials.
News item from Tigo Energy
