Wednesday, February 19, 2025
Energy Transition Outlook Report 2023
HomeRenewablesenergy supplierDon’t get ruff with us please!

Don’t get ruff with us please!

A network operator is training staff how to deal with pets.

Scottish and Southern Electricity Networks (SSEN) Distribution, says unexpected visits can sometimes cause anxiety for pets and their owners, so it’s setting out pet-friendly measures to ensure safety and comfort during home visits.

SSEN’s engineers and customer-facing colleagues will now be taking extra steps when working in homes and businesses with pets. These include approaching pets calmly, avoiding sudden movements and minimising direct engagement unless invited, to prevent any stress or discomfort.

Barry Eggleton, SSEN’s Occupational Health and Safety Manager, explains: “At SSEN we know pets are part of the family, because so many of us are pet owners ourselves and we want to make sure that we respect their territory and don’t cause any stress for them during times when our engineers, or customer advisors might need to be in homes or gardens to carry out work.”

SSEN wants customers to help by placing pets in a separate room or safe area during visits, communicating any concerns about their pets – and keeping treats or toys nearby to help keep pets calm.

Customers are also asked to avoid allowing pets to greet visitors directly, even if they are friendly.

Small numbers of utility workers are bitten by pets every year.

Energy Live News
Energy Live Newshttps://www.energylivenews.com
This article first appeared on Energy Live News, an award winning news service. Their mission is to give you balanced news, analysis, commentary of energy from their dedicated team of quality journalists and production staff.
RELATED ARTICLES
- Advertisment -
Energy Jobline LinkedIn

Most Popular

Recent Comments